The function that should be part of every records team

Is internal audit.

One of the things that keeps organisations (particularly government organisations) investing in records is the threat that the organisations process will be subject to a legal or administrative review.

So how do organisations test their ability to respond to these types of reviews effectively?

Generally they wait until they’re the subject of such a review, and then make heroic efforts to find everything they need.

But why is that?

Why isn’t internal “administrative auditing” a regular part of records management?

How do we know if we are being effective if we don’t audit?

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