Is to control record creation.
If we’re not controlling record creation, we can’t control quality.
In practical terms, not having control of creation means records:
- Are likely to be in places we don’t know about or can’t control.
- Might not have sufficient metadata for us to judge their evidentiality.
To me, these are core problems that we’re all dealing with in records, I think it’s because we don’t have enough control over creation.
Simple – remove yourself and anyone else from Records from the buying process.
For decades, Records systems have been purchased based on their ability to meet the needs of Records.
And for decades, records has struggled with getting ordinary business users to adopt the systems and policies.
Of course we have. We’ve been buying systems for us.
So what happens after purchase of the system we’ve bought for us?
Our life with the system is easy.
Business users lives with the systems are hard.
So we adopt the system.
And they don’t.
Records has to answer two questions:
- When do our obligations end?
- What value can the past offer us tomorrow?
To do records adequately, we have to have a plan to record our obligations until they are no longer our obligations.
To do records well, we have to have a strategy for how the past can have value in the future.
But what does great look like?