I think this is a useful framing question that every records manager should keep in their mind when working out how to prioritise projects and activities.
The problem with asking this question, is that it’s always subjective, so I’m proposing categories:
- Possibly useful to an unknown person, for an unknown need at an unknown time in the future.
- Likely useful for a specific need at an unknown time in the future.
- Useful for an ongoing and specific need.
It quickly becomes obvious where we should work first.