Is that culture forms around whoever is leading records.
Culture seems to form around one of two world views –
- “Records is important, it’s how we do things here”
- “We hate records” and it’s “a waste of time”.
In organisations where records is lead well, a culture that believes in the importance of records forms.
Culture is important because it’s self enforcing. Culture dictates behaviour when no one is around to manage.
So there are only two questions to ask – which world view is leading records in your organisation? Is it yours?