Do you have a plan for the most important part of Records?

The most important part of records, is records culture.

I’ve seen organisations with ten year old, poorly performing records systems keep immaculate records because it was just “how we do things here”. 

When great record keeping is “how we do things here”, staff just do it, and records managers get to spend time on projects that matter to the organisation. 

So what’s your plan for culture?