How long does it take to make change in records?

I have a client that I learn a lot from.

She runs successful project after successful protest after successful project.

Not surprisingly, her organisation has an amazing records culture and she rarely struggles for budget.

One thing I’ve learnt from her is that every records change takes two to three years.

She’s never said this directly, but…

Every time we talk about a major project – two to three years.

Time it took to get everyone off paper – two to three years.

Her latest automation project, timeline – two to three years.

Two to three year intervals seem to work.

What’s your two to three year plan?

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