The ongoing values clash between Records and IT is our fault.

Recurrent conversation:

IT – “do we need all of this information”

Records – “they’re records”

IT – “yes but surely some of them are high value and some are low value”

Records – “they’re records”

IT – “do we really need to keep all of them”

Records – “they’re records”

I’ve also had hundreds of conversations with practitioners who tell me that it’s not important to define records.

So we keep having the recurrent conversation, because IT don’t understand records, because we can’t tell them.

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