Is that the driver for the completion of work isn’t record keeping.
The driver for the completion of work is either customers, or co-workers, or managers.
Record keeping, when left to be done manually, is always a deviation from the critical path to getting stuff done.
So the problem that record keeping has to solve isn’t “how do we make everyone great record keepers”, it’s “how do we put record keeping in the critical path”.
When it’s in the critical path, it gets done – because it’s the only option.
Information Governance 